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Privacy Policy


Redtri Basenji Store respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you interact with our store.


Information We Collect


We may collect the following information when you use our website:

  • Personal details such as your name, email address, phone number, and shipping/billing address

  • Order and payment information (processed securely through our payment providers – we do not store credit card details)

  • Information you provide when contacting us directly


How We Use Your Information


We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase, account, or enquiries

  • Improve our products and services

  • Send occasional updates or promotions (only if you’ve opted in – you can unsubscribe at any time)


Sharing Your Information


We do not sell or rent your personal information to third parties.

We may share necessary details with:

  • Trusted service providers (e.g. payment processors, couriers) to complete your order

  • Authorities if required by law


Data Security


We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.


Cookies


Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, but some features of the site may not function properly.


Your Rights


You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Withdraw consent to marketing communications at any time


To exercise these rights, please contact us using the details below.


Contact Us


If you have any questions about this Privacy Policy, please contact us at:

Email: redtri.basenjis@gmail.com